Making information flow; strengthening partnerships Good information on sanitation and hygiene is essential for making the right decisions. Getting the most useful information to flow from those who produce it to the people who use it is the challenge. There are several types of relevant information: there is technical information for practitioners/professionals, there is right to know/public participation information (that includes the rights and responsibilities of citizens under legislation and regulations) and there is user data collected for monitoring purposes. The Internet and e-mail are rapidly increasing access to information throughout the world, even in many poor or remote communities. To complement these new electronic methods for disseminating information, broadcast media and printed materials are still needed to reach the most inaccessible audiences. Traditional approaches to informing people, such as drama competitions and songs, have been used in many settings an
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